The Hook Shop

FAQs

General

1. What types of meat processing tools do you offer?
We specialize in high-quality meat processing tools, including meat hooks, gambrels, trolleys, and rail systems. We also provide custom plasma cutting services to create personalized solutions for your specific needs.

Yes! Many of our products, such as gambrels, hooks, and trolleys, can be customized to meet your unique requirements. Contact us to discuss your project and specifications.

Absolutely. Our tools are designed for professional-grade performance but are also perfect for hunters and home meat processors.

To place a custom order, simply contact us through our website or give us a call. We’ll discuss your needs and provide a tailored solution.

Lead times for custom orders depend on the complexity of the request. Most custom products are completed within 1–2 days. However, for rail systems, the timeline may vary depending on the level of customization required. We will provide an estimated timeline once your order is finalized.

Hooks

1. What sizes of meat hooks do you offer?
We offer meat hooks in a variety of sizes, ranging from 6 inches to 24 inches, depending on the type of hook. Custom sizes are also available upon request.
Yes, many of our hooks, such as eye hooks and trolley lift hooks, are designed to work seamlessly with our rail systems and trolleys.

Our hooks are made from high-quality stainless steel, ensuring they are durable, rust-resistant, and capable of handling heavy loads efficiently.

Gambrels

1. What sizes are available for your gambrels?
We offer gambrels in standard sizes like 30″, 36″, 40″, and larger sizes up to 48″. Custom sizes are also available to meet specific needs.

Our heavy-duty gambrels can support up to 1200–1300 lbs, making them ideal for large carcasses such as beef or hogs. Additionally, our custom gambrels can be designed to support virtually any weight or animal type, ensuring they meet your specific processing needs.

Rail Systems

1. Can I customize my rail system?
Yes, we offer customizable rail systems to fit your specific processing facility’s size and workflow needs.

Our rail systems are designed for straightforward installation. We also provide guidance to ensure a seamless setup.

Yes, we offer a variety of replacement parts, including trolleys, hooks, and rails, to keep your system functioning smoothly and efficiently.

Trolleys

1. What weight can your trolleys handle?

Our trolleys are built for heavy-duty use and can handle carcasses weighing between 600 to 1200 lbs, ensuring smooth and efficient movement along rail systems.

Yes, our trolleys are compatible with most rail systems, but we recommend confirming dimensions to ensure a perfect fit.

Custom Plasma Cutting

1. What types of metal can you cut with your plasma cutting service?
We specialize in cutting various metals, including steel and other durable materials suitable for heavy-duty use.
Yes, we can create intricate custom designs, logos, and patterns to meet your specific needs. Just provide us with your design or idea, and we’ll make it happen.
Simply contact us through our website, and provide details about your project, including materials, dimensions, and design specifications. We’ll get back to you with a quote.

Shipping and Returns

1. Do you ship nationwide?

Yes, we ship our products across the United States. Contact us for more details on international shipping options.

Standard shipping typically takes 5–7 business days. Custom orders may take longer, depending on production time.

We accept returns on unused, non-custom products within 30 days of delivery. Custom products are non-refundable, but we will work with you to address any issues.

Yes, all our products, including gambrels, hooks, trolleys, and rail systems, come with a lifetime warranty to ensure they meet the highest quality standards.

Contact Us

1. How can I contact you for more information?

You can reach us through our Contact Us page on the website or call us directly at (573) 294-6058.

Our customer service team is available Monday through Friday, 7 AM to 3 PM (CST).